An Overview of Privacy

Your Privacy and Our Responsibility We take the responsibility of handling your personal information seriously. Here, we explain how we collect, use, and protect your information in compliance with privacy laws and regulations.

How do we collect your data?

The personal information collected and held about you includes but is not limited to:

• your name, address, email address, age, gender, tax file number, citizenship, contact information;
• payment details, such as your credit card details;
• details of service or product undertaken with us;
• other information provided voluntarily by you, for example in response to surveys or competitions.

Policy detail How do we collect your personal information? We collect personal information about you in a number of ways, including:

• directly from you, for example when you:
• Order our service or product;
• provide information to us in person or by phone, email, in an application form;
• submit information through our websites; and

from third parties, such as:

• Organisation's commercial partners;
• other government departments and agencies;
• social media sites such when you contact or otherwise engage with Organisation through these social media sites; and

Where we engage with you multiple times over a short period in relation to the same matter, we may not provide you with a separate notice about privacy each time we engage with you.

How we use your information

Organisation may use your personal information for the primary purposes for which it was collected, and related secondary purposes either related to the primary purpose, or as otherwise set out in this Privacy Policy. Such primary and secondary purposes may include, without limitation, use of your personal information to:

• process any application you might submit to us;
• verify your identity;
• process any job application you might submit to us;
• develop, run, administer and promote competitions, programs, activities and other events run by us, including promotions on social media;
• market and promote products, services, merchandise and special offers made available by us or our respective commercial partners;
• administer and manage our websites, computer networks, platforms and other applications (“systems”) and provide you with access to those systems, to enable those systems to function, to identify you as the holder of an account , to associate account activity with your identity and to allow other users to contact you or collaborate with you on documents or other resources;
• administer and manage any account you may hold with us;
• keep adequate records for audit, record keeping and compliance purposes;
• keep you informed of news and information relating to Organisation, including by distributing newsletters, publications and other communication via various mediums including direct mail, email and SMS / MMS messages;
• if you are an employee or other representative of a customer to which we provide our products and services or a supplier or service provider to us, communicate with you about your or your employer's engagement with us and otherwise as specified in this Privacy Policy; and

Third-party Operational Use

We collect personal information from various sources, including partners and public databases. We may combine this data with other information we hold to improve our services and identify potential new clients.

Our Data Protection Principles

We take reasonable measures to protect your personal information from unauthorized access and disclosure. However, no method of data transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your data.

Links to External Sites

This site occasionally includes links to third-party websites, controlled and maintained by others. These links are provided for your convenience and do not constitute an endorsement of the content or privacy practices of these sites. We have not reviewed these third-party sites and do not claim any responsibility for the content or accuracy of these sites. Accessing these sites through links on our site is done at your own risk, and you should read their privacy policies before submitting any personal information.

Contact Resources

If you have any questions or concerns about this Privacy Policy, we encourage you to get in touch with us.

Global Data Privacy and Protection Laws

Under certain legal conditions, our company may be compelled to disclose personal information to authorities. This disclosure is strictly governed by legal procedures and is carried out only when absolutely necessary, such as in cases of national security, compliance with court orders, or other legal obligations. Our approach is to ensure that such disclosures are handled with a focus on legality and proportionality, safeguarding your information while complying with our legal duties. This practice underscores our commitment to ethical conduct and compliance with the law.

Your Rights and Ownership

Your rights concerning your personal data include:

• Access: Request copies of your data or updates/deletions of your information. We offer this free unless your request is manifestly unfounded or excessive.
• Correction: Correct your data if it is inaccurate or incomplete.
• Erasure: Ask us to erase your data from our systems.
• Restriction: Block or limit our use of your data.
• Portability: Request the transfer of your data in a usable format.
• Objection: Challenge our use of your data, especially for our legitimate interests.

To inquire or exercise any of these rights, or to withdraw consent to data processing (where consent is our legal basis for processing), please contact us via the provided e-mail.